Stripe withheld $85k from our EU platform

You have to sue them. If you don’t sue them, they’ll keep doing it.

You don't mention any timeframes here relating to when the bulk of payments happened. It's quite reasonable for Stripe to hold what they see as high-risk funds in _anticipation_ of more disputes coming in.

You don't. 1% DR = ban. I forget the snapshot window. Disputes should be refunded to be void and that user banned. If you incur more in fees than a monthly DMA plan you shouldn't be using Stripe for cards anyway. Only ACH, PADs, crypto. The hook should be on a subdomain only allowing Stripe IPs in WAF.

(Not related to Stripe) but I tried to go to your terms of service and I didn't see a mention of any company and the mail within support is a gmail, zorqaiservice@gmail.com, So do you have a corporation formed

I am also unable to see a page like who-we-are, to verify this post especially given your new account. For more legitimacy, I somewhat suggest some way of manually verifying your account/claims

That being said, there have been cases within past where Stripe team has contacted here, Someone once joked about Hackernews being the golden ticket to Stripe support.

I hope that your problem gets resolved quickly as I can understand it must be very tense.

It is definitely some feeling when you just feel un-heard by a large corporation and get into its shenanigans that it really sucks, so messaging them on social media becomes often times the last resort.

Read also https://shaun.nz/why-were-never-using-wise-again-a-cautionar... than understand why crypto (not stablecoin) shift is a need not because their are good (they are not much) but because they can't block us. Banks and fintech have dug their own grave with such behaviors, and they'll resist until common people will understand.